Your Facility Deserves Care That Understands Protocol
In Hanoi's institutional landscape, cleaning isn't just about appearance. It's about understanding the standards, discretion, and reliability that government offices, diplomatic quarters, and heritage buildings require.
Discuss Your Requirements
The Challenge of Institutional Facility Maintenance
Security Concerns
Government offices and diplomatic facilities require personnel who understand confidentiality. Standard cleaning services often lack the vetting processes and protocol awareness needed for sensitive environments.
Consistency Matters
Institutional facilities need reliable service, not variable quality. When cleaning teams change frequently or lack training, maintaining standards becomes a daily concern rather than a given.
Heritage Preservation
Colonial-era buildings and protected structures demand specialized care. Using improper techniques or harsh products can damage historic materials, creating preservation issues that compound over time.
Communication Gaps
Working with international organizations or government bodies requires understanding institutional language and procedures. Many cleaning services struggle with the formal communication and documentation these environments expect.
A Service Built Around Your Requirements
We approach facility maintenance differently. Rather than applying standard procedures, we take time to understand what your space needs and what protocols matter to you.
Personnel Vetting
Our teams undergo background verification and protocol training before working in institutional settings.
Scheduled Reliability
Consistent service schedules with the same trained personnel who understand your facility's specific needs.
Specialized Training
Teams receive instruction in heritage preservation, diplomatic protocol, and institutional standards.
How We Work With You
We begin with a facility assessment where we listen to your requirements and concerns. This helps us understand what matters most - whether that's security clearances, heritage material care, or specific cleaning protocols.
From there, we develop a service plan that addresses your needs. Our teams follow documented procedures, maintain communication logs, and provide regular reports. You work with the same supervisor throughout, someone who knows your facility and understands your expectations.
What Consistent Professional Care Brings
Current State
- Uncertainty about cleaning team backgrounds and reliability
- Inconsistent service quality requiring constant supervision
- Communication difficulties and protocol misunderstandings
- Concerns about heritage material damage from improper care
With Professional Service
- Confidence in vetted, protocol-trained personnel
- Predictable quality from familiar teams
- Clear communication and documented procedures
- Peace of mind about heritage preservation
The transition happens gradually. Initial service establishes routines and builds familiarity with your facility. Over the following weeks, you notice consistent quality without needing to provide constant direction. Within a few months, your cleaning service becomes something you simply rely on rather than manage.
Experience That Understands Institutional Needs
Our Background
Vàng Sạch was established in November 2013 to address a gap in Hanoi's professional cleaning market. We recognized that government offices, international organizations, and heritage buildings needed more than standard cleaning - they needed service providers who understood institutional protocols and preservation requirements.
Our personnel undergo background verification and receive specialized training in heritage material care, security protocols, and professional communication. Many team members have worked with us for over five years, developing expertise in specific building types and client requirements.
We maintain partnerships with heritage preservation consultants and follow guidelines from Vietnam's Ministry of Culture, Sports and Tourism for work involving protected structures. Our approach combines traditional Vietnamese attention to detail with international facility management standards.
Let's Discuss Your Facility
Tell us about your requirements, and we'll arrange a time to review your facility and answer your questions.
Starting a Conversation Carries No Obligation
We understand that selecting a cleaning service for institutional facilities involves consideration. Our initial consultation simply helps us understand your requirements and allows you to ask questions about our approach.
Facility Assessment
We review your space and discuss specific requirements at no charge.
Service Proposal
Receive a detailed plan addressing your facility's needs and protocols.
Trial Period
Initial service period allows you to evaluate our work before longer commitment.
Service Options
Government & Institutional Services
A cleaning program meeting the standards expected by government agencies, state enterprises, and institutional clients. Our teams understand protocol requirements, security procedures, and the importance of reliable service.
Diplomatic Quarter Facility Care
A discreet, reliable service for embassies, international organizations, and diplomatic residences in Hanoi. Our vetted teams understand the protocols and confidentiality requirements of diplomatic environments.
Heritage Building Specialized Cleaning
A sensitive service for Hanoi's protected heritage buildings. Our teams understand the care required for historic materials, traditional finishes, and architecturally significant features.